Whether you're starting up your
business or have been in business a while, you must be exact to attract your
ideal clients. However, when the going gets rough Small Business Marketing
owners cast a wide net hoping to pull in someone. They quickly become
disappointed when their prospect pipeline dries up.
One tool to keep that prospect
pipeline full is your ideal client profile. Your ideal client profile is the
description of the person you would be happiest to work with. It focuses on a
specific kind of client. One that reads your materials and is so mesmerized by
your message they keep reading. It means that when you speak to them, they are
compelled to turn around, look your way, and listen to you.
Your ideal client profile is made
up of more than just demographics. Most client profiles contain demographics
and that's where many entrepreneurs stop. A client profile should also contain
psychographics. Whereas demographics help you to understand who buys your
product or services, psychographics helps you to drill down and understand why
they buy.
Psychographics include internal
attributes and attitudes. Your preferred client has attitudes, goals, beliefs,
innate gifts and talents. When they possess those likeability factors, you
enjoy working with them. If you have ever worked with someone you didn't like,
you know how important these factors are. Spending time with people you don't
like wastes time and energy compared with those clients you personally like to
work with.
While your client profile isn't a
checklist with which you measure all of your prospects, it gets you clear on
turning off those who are not a fit and attracting those who are. This process
will save you time and effort by helping you get really clear in your marketing
messages so that you pre-qualify those prospects every time.
Conducting research is the first
step to collecting your psychographic information. You can acquire this
information simply by surveying people who have already purchased your products
or services. If your business is in the start-up phase, you can survey people
who have used similar products or services.
Understanding your preferred client's
psychographics will enable you to market and pre-qualify your prospects with
less effort. They will be attracted to your messages because they will see that
you understand what makes them tick. Because you include these descriptors in
all of your messaging, they will see you as the solution to their problem. If you
haven't looked at your client profile in a while, dust it off and review those
psychographics giving your business a critical winning edge.
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